Facilities at the hotel include meeting rooms, a free airport shuttle and a concierge desk. Welcoming and helpful staff are available 24 hours a day. Guests can order room service 24/7. Indoor parking is also available. For business travellers, there is a business centre. There is also a fitness centre to workout.

Ciudad del Carmen town centre is within a 10 minute drive. The hotel's multilingual staff will make sure your stay is comfortable.